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Customer Service - Inbound (Bilingual a Plus)

AUSTIN, TX 78758

Posted: 11/01/2024 Employment Type: Temp Job Category: None Job Number: 54447

Job Description

Come Grow with Us!   TMD Staffing is looking to hire Customer Service Agents in North Austin, Texas!


Pay Rate: $16.00 English/ $17.00 Bilingual (English/Spanish)

Shift:  M-F 10:00 a.m. - 6:30 p.m. M-F (Occasional Saturday)


Available Incentives for Perfect Attendance 


Have you ever paid a bill online?  You will be assisting others to make online payments for different billers.  Patience is required as you will be working with those who may not be tech savvy or have issues making online payments.


Work Environment : In Office 


  • Job Description:

Employment Requirements:

High School Diploma or Equivalent

Previous Customer Service and/or Call Center Experience (minimum 1 year)

Proficient with working with web-based applications and Microsoft Office products

Keyboarding, Data Entry and Computer Proficiency

Excellent written and verbal communication skills

Team Player, positive attitude, professional with exceptional interpersonal skills

Professional Voice Quality (English or English/ Spanish)*

Dependent on voice skill needed for call coverage

Must pass background and credit check


Background checks include the following items:

Address History Search

CDLIS Search

Civil County Court Search (Lower and Upper)

County Criminal Search

Education Verification

Federal District Civil Search

Federal District Criminal Search

Federal Statewide Criminal Search

Global Security Scan

Drug Test

National Criminal Scan

National Federal Bankruptcy Search

National Federal Criminal Search

National Sex Offender Registry

Social Security Number Check

State Sex Offender Search

Statewide Criminal Search


PCI accounts will include the following additional screens:

Employee Credit Check


Automatic background exclusions:

No bankruptcies

Any employee who has a charge of fraud, theft, identify theft, or other financial related crimes will be automatically excluded from being eligible for hire. 

An individual shall be deemed to have not passed the background investigation if the individual has a felony criminal record or has a conviction related to theft, violence, fraud, misconduct, or a controlled substance.

All crimes of a violent nature are also excluded from being eligible for hire.   



Apply online for immediate consideration! (www.tmdstaffing.com) Or send us your resume to tmd44@texasmgmt.com

Questions or Interest: Call or Text (512) 454-8766.

Apply in person: 7801 N Lamar Blvd, #C57, Austin, TX 78752


#TMDHMG



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About AUSTIN, TX

Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.