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Customer Service I

Mckinney, TX 75069

Posted: 07/28/2022 Employment Type: Temp Job Category: None Job Number: 40166

Job Description

Job Order #40166

TMD Staffing is looking to hire Customer Service Reps! 


Pay Rate: Depending on Experience


Job Duties and Responsibilities:

  • Receive inbound customer request via phone in a professional and timely manner
  • Receive inbound customer request via email in a professional and timely manner
  • Document all customer communication including inquiries, comments or complaints in SAP
  • Communicate and coordinate with both internal and customers and follow up on customer interactions
  • Responsible for management of Sales Orders, Returns & Back Orders of Parts
  • Assist with customer account management as needed to maximize profitability of department
  • Assist with cross-functional internal teams (including Tech Support, Sales, Production, Shipping and Receiving) to improve the entire customer experience
  • Other duties as assigned by your supervisor.


Requirements:

  • High school diploma, general education degree or equivalent working experience
  • General knowledge of customer service principles and practices
  • Relevant computer knowledge of basic applications and software systems
  • Must successfully work individually and as part of a team
  • Communication skills; both verbal and written along with listening and problem-solving skills


Schedule:

  • Monday thru Friday


To learn more about our positions, please give TMD a call at 469.443.0945

Please feel free to come in person and apply. We accept applications from 8AM to 11AM and 1PM to 3PM, Monday-Friday.


#TMDHMG

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