Job Order #40917

Job Title: Customer Service Rep CSR

TMD Staffing is looking to hire 3 Customer Service Representatives!

Position Overview:

In this role, you will help develop the territory of our regional sales team by enacting marketing plans in their territories and connecting potential customers with sales reps in the field. This will involve working very closely with both our marketing management team, as well as the sales staff in the field daily. 

You will use the phone, email, and our Customer Management System (CMS) as well as customer lists provided by the sales team and marketing management to help develop customer relationships over time. 

You will work within a great team atmosphere among people who are supportive, and success is celebrated. Team members within this department often stay here for many years. 

Requirements:

• Must have Solid communication skills, both verbal and written. 
• Ability to effectively interface with a wide range of potential customers and all levels of personnel while demonstrating patience, persistence, and flexibility. 
• Effective problem solving, and basic selling skills required. 
• A willingness to work well within a team of marketing personnel is a must. 
• At least intermediate computer skills required. 
• Typing at least 20 to 30 WPM is preferred. 
• 6 months or more of directly related customer service, telemarketing, or inside sales experience is preferred. 
• Roofing knowledge and or experience a plus. 

Compensation: 

• Competitive hourly base wage dependent upon experience and skills 
• Pay Range: $17.00 - $20.00 / HR
• Lucrative bonus program 

Benefits (for Permanent Employees):

• Health Insurance (including medical, dental, and vision) 
• Life Insurance 
• Holidays and Vacation 
• 401K savings plan 
• Employee Stock Ownership Program (ESOP) 

Schedule: 

• The hours of operation are Monday Friday 9:00 am to 5:30 pm 
• There are no shift positions or weekend hours 
• Working from home is not an option in this position. 

To learn more about our positions, please give TMD a call at 972-820-6888 or 817-201-7829.

Please feel free to come in person and apply.

We accept applications from 9AM to 12:30PM and 2PM to 4PM, Monday-Friday.

#TMDHMG