Job Order # 52435
Branch: 49
TMD Staffing is looking to hire someone for a Customer Service Specialist in the NW Houston area!
WORK ENVIRONMENT
In-Person
RESPONSIBILITIES
- Answer phone calls and work with Marketers, Physicians, and patients to address any issues related to client billing, reports, requisitions, etc. Delegate information to the appropriate personnel and follow up to ensure client satisfaction
- Handle all unplanned requests from clients by processing orders on a first-come, first-serve basis
- Handle all incoming faxes, emails, and messages, address slides requests, and report corrections
- Assist doctors in their ongoing requests for external reports/additional material regarding current patients
- Work closely with Marketers to process orders of supplies needed for clients and monitor the auto-shipment process
- Maintain and monitor inventory for client supplies, marketing, operations - including brochures, office supplies, lab supplies, etc.
- Work with lab management to ensure all client items are properly received, inventoried, and stored
- Represent our company with exceptional services to our clients, team members, and patients
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QUALIFICATIONS
- Minimum 3-5 years of client support services, inventory control, and administrative support Preferred
- Proficient in Microsoft Office applications including, Word, Excel, PowerPoint and Outlook required
- Ability to work both independently and as part of a team
- High-school diploma, GED, or equivalent
PAY RATE
$20 - $24 per hour
SCHEDULE
Days: Monday to Friday
Times: 8am to 5pm OR 9am to 6pm
WHO IS TMD STAFFING?
TMD Staffing is a trusted provider of staffing and recruiting services in Texas and Maryland for over 25 years. Our team works closely with job seekers to help them identify and land the right jobs for them. With TMD Staffing, you can get your foot in the door at top employers and choose from temporary, temporary-to-hire, and direct-hire jobs. Whether your goal is immediate income or a long-term career strategy, our experts are here to assist.
For more information about our positions, please give TMD Staffing NW Houston a call at 713-290-0090. Apply online (www.tmdstaffing.com) or email your resume to tmd49@texasmgmt.com for immediate consideration.
