SOUTHLAKE, TX 76092-9701 US
Job Order # 52701
TMD Staffing is looking to hire a Dispatching/Customer Service Rep!
Seeking a detail-oriented CSR Dispatcher to ensure smooth communication between customers and field technicians. Your role involves scheduling service appointments, coordinating updates, and addressing customer inquiries to guarantee satisfaction.
- Receive and prioritize service requests via phone, email, and online platforms.
- Schedule service appointments and provide technicians with job details.
- Monitor progress and adjust schedules as needed.
- Collaborate internally to resolve concerns and provide updates.
- Maintain accurate records of interactions and appointments.
- Address customer inquiries and minor technical issues remotely.
- High school diploma or equivalent (certifications a plus).
- Must have previous customer service and dispatching experience
- Strong communication and organizational skills.
- Proficiency in using Microsoft Office
- Ability to handle pressure and solve problems effectively.
$16.00 per hour
Monday through Friday, 8:00am to 5:00pm
WHO IS TMD STAFFING?
TMD Staffing is a trusted provider of staffing and recruiting services in Texas and Maryland for over 25 years. Our team works closely with job seekers to help them identify and land the right jobs for them. With TMD Staffing, you can get your foot in the door at top employers and choose from temporary, temporary-to-hire, and direct-hire jobs. Whether your goal is immediate income or a long-term career strategy, our experts are here to assist.
For more information about our positions, please give TMD Staffing Watauga office a call at 469-443-0945. Apply online or email your resume to TMD75@texasmgmt.com for immediate consideration.