Job Order # 40918

Location: Pasadena, TX 77507

Pay: $20.00 + / Hourly (Depending on Experience)

TMD Staffing is looking to hire a Dispatcher in Pasadena, TX.

KEY RESPONSIBILITIES 

• Communicates daily with Customers, Contract Drivers, Steamship Terminal Personnel, and internal service representatives; coordinating, troubleshooting, and resolving issues
  Coordinate and problem-solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
   Meets all customer levels of service and deadline requirements eliminating any service failures.
• Records and audits all documents for equipment tracking
  Track, trace, and report container activity
  Manage driver-pay
  Update relevant systems to track appointments and drays
  Authorize equipment drops and monitor container idling
  Communicate company policies and procedures to Contract Drivers, monitor performance against standards, and recommend corrective action to management
  Develops and maintains a positive working rapport with customers, Terminal Operators, and Contract Drivers
  Process and complete all documentation assigned in a timely manner
  Track shipping and billing data appropriately and promptly
  Ability to work in a fast-paced environment
  Promotes DDSI's commitment to Contract Driver safety compliance
  Assists Customer Service and other office personnel in handling day-to-day duties required by management
  Supports the company's commitment to Integrated Management Systems (IMS) certifications

REQUIREMENTS

1+ years experience either in dispatching, customer service and/or intermodal transportation

Basic proficiency with Microsoft products (Excel, Word, and Outlook) and web-based software.

Soft Skills:

• Self-starter attitude 
• Strong written and verbal communication skills 
• Analytical and organized, ability to focus on details and compare data 
• Ability to work independently 
• Ability to perform well with time-sensitive tasks 

Preferred Qualifications 

1+ years experience in port or rail operations 

1+ years experience working with containers 

Bilingual languages capabilities

For more information about our positions, please give TMD a call at 713-264-6830.

Please feel free to come in person and apply. We accept applications from 8AM to 11AM and 1PM to 3PM, Monday-Friday.

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