Inside Sales Support Specialist
Pay: $24.00 per hour
Schedule: Full-Time; Monday–Friday, 8 AM–5 PM
Location: Grand Prairie, TX
Summary: TMD Staffing is hiring a Front Office Sales Support Specialist for a reputable B2B paper warehouse/distribution company in Grand Prairie, TX. Ideal candidates will have balance of strong customer service with dependable administrative and inside-sales support experience. Although this role partners closely with the sales team, it is also the first point of contact in the office, greeting walk-ins, drivers, answering incoming calls, and assisting anyone who needs support. This role would be great fit for a candidate that enjoys a mix of customer interaction, detailed order processing, problem-solving, and maintaining a positive, professional office presence.
Responsibilities:
- Greet and assist walk-in visitors, vendors, and customers in a professional and friendly manner.
- Answer and route incoming phone calls; provide basic information or support when needed.
- Maintain a welcoming, organized, and professional front office environment.
- Coordinate with the field sales team to understand customer needs and identify sales opportunities.
- Provide account management support, including follow-ups and communication with customers.
- Manage account activities such as RFQs and sourcing commodity packaging items (boxes, stretch film, tape, etc.).
- Process inside sales orders accurately, including next-day delivery requests.
- Support customer needs by delivering accurate product information and preparing sales quotes.
- Assist with renewals, order processing, and routine customer service tasks.
- Handle administrative duties including data entry, paperwork, document updates, and operational tasks.
- Maintain a positive, customer-focused attitude with a strong sense of urgency and attention to detail.
- Support daily office operations and collaborate with internal teams to ensure workflow efficiency.
- Delivering accurate product information to meet customer needs, support upselling, and help achieve sales goals
Requirements:
- Minimum 2 years of customer-facing experience in customer service, inside sales, or a similar support role. (This is not a Call Center/Corporate Role)
- Experience supporting in-house B2B logistics, warehouse or distribution environment.
- Strong communication and problem-solving skills.
- Ability to multitask in a fast-paced office environment.
- Positive, professional demeanor with strong attention to detail.
- Experience with order entry, quotes, or product support is a plus.
Benefits:
- Medical, Dental, Vision
- Short/Long-Term Disability
- Life Insurance
- 401(k) with 100% match up to 3%
- 9 Paid Holidays upon hire
- 10 PTO days after 1 year (temp time counts)
HOW TO APPLY:
Please apply online (www.tmdstaffing.com) or email your resume to TMD68@texasmgmt.com for immediate consideration. If you have any questions, please call TMD Staffing Carrollton at (972) 820-6888.
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