Inside Sales Support Specialist  

Pay: $24.00 per hour

Schedule: Full-Time; Monday–Friday, 8 AM–5 PM

Location: Grand Prairie, TX 75050

Summary: TMD Staffing is hiring a Front Office Sales Support Specialist for a reputable B2B paper warehouse/distribution company in Grand Prairie, TX. Ideal candidates will have balance of strong customer service with dependable administrative and inside-sales support experience.  Although this role partners closely with the sales team, it is also the first point of contact in the office, greeting walk-ins, drivers, answering incoming calls, and assisting anyone who needs support. This role would be great fit for a candidate that enjoys a mix of customer interaction, detailed order processing, problem-solving, and maintaining a positive, professional office presence.

Requirements:

• Minimum 2 years of Inside Sales experience (This is not a Call Center/Corporate Role)
• Coordinating closely with the field sales team to understand customer needs and identify sales opportunities
• Provide account management support
• Manage account activities, including RFQs and sourcing commodity packaging items (boxes, stretch film, tape, etc.)
• Process inside sales orders for next-day delivery
• Delivering accurate product information to meet customer needs, support upselling, and help achieve sales goals
• Completing routine administrative tasks such as processing renewals and orders
• Strong communication skills with a positive, customer-focused attitude and a strong sense of urgency.
• Experience supporting in-house B2B logistics, warehouse or distribution environment.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced office environment.
• Positive, professional demeanor with strong attention to detail.
• Experience with order entry, quotes, or product support is a plus

Responsibilities:

• Greet and assist walk-in visitors, vendors, and customers in a professional and friendly manner.
• Answer and route incoming phone calls; provide basic information or support when needed.
• Maintain a welcoming, organized, and professional front office environment.
• Coordinate with the field sales team to understand customer needs and identify sales opportunities.
• Provide account management support, including follow-ups and communication with customers.
• Manage account activities such as RFQs and sourcing commodity packaging items (boxes, stretch film, tape, etc.).
• Process inside sales orders accurately, including next-day delivery requests.
• Support customer needs by delivering accurate product information and preparing sales quotes.
• Assist with renewals, order processing, and routine customer service tasks.
• Handle administrative duties including data entry, paperwork, document updates, and operational tasks.
• Maintain a positive, customer-focused attitude with a strong sense of urgency and attention to detail.
• Support daily office operations and collaborate with internal teams to ensure workflow efficiency.
• Delivering accurate product information to meet customer needs, support upselling, and help achieve sales goals

Benefits:

• Medical, Dental, Vision
• Short/Long-Term Disability
• Life Insurance
• 401(k) with 100% match up to 3%
• 9 Paid Holidays upon hire
• 10 PTO days after 1 year (temp time counts)

HOW TO APPLY:

Please apply online (www.tmdstaffing.com) or email your resume to TMD68@texasmgmt.com for immediate consideration. If you have any questions, please call TMD Staffing Carrollton at (972) 820-6888.

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